“Will that be all?”
“Um, yea. I want to change something. I don’t like fries.”
“Would you like to remove the fries from the order?”
“Well, I’d still like something on the side. Do you have broccoli or carrots or something?”
“Sure, we have broccoli. Would you like to substitute that in for the fries?”
“Yea, that’s good. But, um, don’t steam them.”
“Don’t steam the broccoli?”
“Right. Do you do that?”
“I’m not sure, one second.”
…
“Sorry, we steam the broccoli.”
“Oh. Can you ask them not to do that?”
“No, unfortunately. That’s just how it’s prepared.”
“Okay. I can live with it. Give me steamed broccoli.”
“Excellent. So that’ll be the cheeseburger—well done—with a side of steamed broccoli.”
“That sounds great.”
“And would you like a drink with that?”
“Sure. Your darkest beer. I don’t care about brands.”